Week 3 Discussion 1
Using the information starting on page 408 of your text book, describe how to improve productivity in non-hospital organizations e.g.
American Heart Association, Lupus Foundation, Alzheimer’s Association etc.
What are the differences in applying the model to the non-hospital setting?
Are there any special challenges in the non-hospital setting?
Week 3 Discussion 2
Cause and Effect Diagram and Pareto Analysis
What are the advantages and disadvantages of using a Cause and Effect Diagram and Pareto Analysis in terms of analyzing quality issues?
Mindtools. (n.d.). Cause and effect diagram. Retrieved from http://